Privacy Policy

At airporttransfers.bg, we respect and protect your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and Bulgarian law.

1. Information We Collect

When you use our services, we may collect the following data:

Full name, phone number, and email address (for booking and communication purposes)
Flight details (for airport meet & greet service)
Pickup and drop-off addresses
Payment details (processed securely via third-party payment providers – we do not store your full card information)

2. How We Use Your Data

We use your personal data to:

Confirm and manage your booking
Provide transfer services (including flight tracking and meet & greet)
Process payments and invoices
Communicate with you regarding your reservation or potential changes
Comply with legal and tax obligations

3. Data Storage & Security

We store your data only for as long as necessary to provide our services and comply with legal requirements.
All data is stored securely, and access is limited to authorized personnel only.
Payment transactions are encrypted and processed through secure payment gateways.

4. Sharing Your Information

We do not sell, trade, or rent your personal data.
Your information may only be shared with:

Our drivers, for the purpose of fulfilling your booking
Payment processors (e.g., Stripe, or local banks) for secure transactions
Authorities, if required by law

5. Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (except when required by law to retain it)
Withdraw consent to data processing
File a complaint with the Bulgarian Commission for Personal Data Protection

6. Cookies

Our website uses cookies to improve user experience, analyze traffic, and remember preferences. You can manage or disable cookies through your browser settings.

7. Data controller

The data controller responsible for processing your personal information is:

Legal name: Ride Rent and Lease ltd

UIC: 206558477
Registered address: Varna, Pobeda 12, 9009, Bulgaria

📧 Email: info@airporttransfers.bg
📞 Phone: +359 883 451 949